We believe in our customers’ mission, and the success of the programs we power means our success. This is why we are keen to always provide timely support and make programs know-how and expertise accessible to everyone. What makes Untap’s customer support the best in class?
Untap platform has always prioritized an easy & intuitive user experience; why? Years ago, we used to manage programs for our customers hands-on, using traditional tools, while building Untap platform. We learned all the ins and outs of managing open-call programs and built a platform to make managing those programs a breeze.
This year was gratefully an eventful year for Untap. It started with graduating from techstars accelerator program in Riyadh. The three months acceleration period was a lot of learning, sharing experiences with our fellow startups, and gaining knowledge from our amazing mentors.
We planned some features as a part of supporting our customer’s programs, and we rolled them out together for some of our running programs.
The judges experience needs to be straightforward and intuitive. As mentioned, judges usually are busy people, and they don’t expect to spend more time than they should reviewing or trying to reach applications.
The multi-round funnel allows you to break down the applications and judging process into phases, each with a set of requirements based on the progress of participants in the applications funnel.
A great program starts with a great landing page, this is why Untap offers its customers a unique feature; the program homepage customizer.
You may think that online forms are the fastest way to manage your call for applications, especially when you quickly start receiving applications. However, you are only saving time in the beginning of the process. Once you begin accepting applications, you are left alone with a vast number of applications to process.